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Hey you!

Contact us

Talk to travellers who've been there, got the t-shirt and had to throw it out because it smelled like damp backpacks. Get in touch by phone, video, email or love letter.

We love talking all things work and travel.

JENZA Paper Tear

Ways to get in touch

Call the phones

+64 9 883 2525

Monday - Thursday (NZDT)

  • 12 am - 6.30 am*
  • 11 am - 5 pm
  • 11 pm - 12 am*


  • 12 am - 6.30 am*
  • 11 am - 3 pm
  • 11 pm - 6.30 am*

Closed Sat-Sun.

*Same team, different accent - JENZA is also in the UK too. Perfect for evening video appointments and middle of the night ‘I just had a dream I should to move to Canada’ moments.

Send an email Drop us an email with your thoughts and travel dreams, and we'll come back to you penpal style.

Emergency help

If you have a genuine emergency where you are affected by either an accident, political unrest, bereavement or natural disaster while in the care of JENZA, please call the regular number and select option 9. Non-emergency calls will have to face the wrath of Adam (our Ops guy and keeper of the emergency red phone) when you’ve got him out of bed at 2am because you’re lost your keys.

Our offices

UK 5 Richbell Place, London, WC1N 3LA, UK.

Australia & New Zealand Level 4, 4 Graham Street, Auckland, 1010 New Zealand.

Neither of these are walk-in offices at the moment. If you'd like to speak to a member of our team, please call or email.


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Privacy Policy

JENZA Travel (NZ) Ltd trading as “JENZA” and “BUNAC” in Australia and New Zealand is a company registered in New Zealand with company number 8177942 and registered address at 336 Broadway Avenue, Palmerston North, 4414, New Zealand.